Consumer Switching Survey Launched

Published On:Wednesday, March 4, 2020


The Communications Commission (the Commission) is gathering information through a survey into consumers’ experiences of switching telecommunications provider.

The purpose of this survey is to help the Commission better understand how well the switching process is working in practice and whether there are any barriers to switching.

The survey should take a few minutes to complete and is available on the Consultation Hub at It runs until 15th April 2020.

If you would like to complete a paper copy of the survey, you can collect one from:

Markwell House

The Welcome Centre

Ramsey Library

Castletown Library

Peel Library

Alternatively, contact the Commission and request a copy be posted to you.

The survey does not ask for any personal data from you and should be completed anonymously.

For further information contact or 01624 677022.