https://www.cura.im RSS feed Wed, 13 Jan 2016 09:39:03 GMT Thu, 30 Apr 2026 19:58:00 GMT en Umbraco Latest News & Updates https://www.cura.im/latest-news-updates/2026/apr/kimmeragh-mast-maintenance-friday-24th-april-2026/ The Communications and Utilities Authority has been notified of upcoming electrical maintenance on the Kimmeragh mast on Friday 24th April 2026. The work is being carried out by the MUA and is expected to take place between 9am to 4pm. It is expected that there will be a loss of service for the duration of the planned work window while the mains supply is interrupted. Further updates will be published if there are any changes to the upcoming works. Mon, 20 Apr 2026 00:00:00 GMT https://www.cura.im/10076 Latest News & Updates https://www.cura.im/latest-news-updates/2026/apr/0826-information-notice-public-service-broadcasting-licence-extension/ The Authority has published Information Notice 08/26 confirming the extension of the Public Service Broadcaster (Manx Radio) Licence until 30 September 2026. Following responses to its recent consultation, the Authority determined that while some issues are resolved, further consultation is needed to address remaining matters. The Authority is currently in the process of undertaking a further consultation to address remaining matters and to facilitate this, the PSB Licence has been extended. To view the Information Notice please click the link here. Wed, 01 Apr 2026 00:00:00 GMT https://www.cura.im/10073 Latest News & Updates https://www.cura.im/latest-news-updates/2026/jan/0326-response-to-consultation-on-the-draft-gas-economic-regulation-bill/ The Authority has today published its Response to Consultation on the Draft Gas (Economic Regulation) Bill. The document sets out the responses received to the Consultation on the Draft Gas (Economic Regulation) Bill (20/25), published in August 2025, and the Authority’s analysis and Decisions after reviewing all the matters at hand. To view the response to Consultation ( Document 03/26) please follow this link. To view the responses (Document 04/26) please follow this link. To view the letter 05/26 Letter from the Authority to Islands Energy Group (Manx Gas) please follow this link. Fri, 30 Jan 2026 00:00:00 GMT https://www.cura.im/10066 Latest News & Updates https://www.cura.im/latest-news-updates/2026/jan/0126-consultation-on-the-draft-information-memorandum-for-the-broadcasting-licence-award/ The purpose of this Consultation on the Draft Information Memorandum for Broadcasting Licence Award (01/26) was to set out the preliminary details, processes and procedures the Authority will employ for the Auction and Broadcasting Licence Award. This Consultation closes Tuesday 3rd March 2026. You can find the Consultation here Tue, 20 Jan 2026 00:00:00 GMT https://www.cura.im/10058 Latest News & Updates https://www.cura.im/latest-news-updates/2025/dec/3025-gas-tariff-review-information-notice/ Following the completion of the Annual Gas Tariff Review the Authority can confirm that there will be no changes to regulated gas tariffs in January 2026. The next scheduled review is due to be carried out in June 2026. Please click this link to view Information Notice 30/25. Wed, 17 Dec 2025 00:00:00 GMT https://www.cura.im/10048 Latest News & Updates https://www.cura.im/latest-news-updates/2025/nov/2925-response-to-public-service-broadcasting-licence-consultation-and-decision/ The Communications and Utilities Regulatory Authority has today published its Response to Public Service and Broadcaster Licence Consultation and Decision (29/25); this follows the Consultation on the Public Service Broadcaster Licence (01/25). Representations received outlined some issues where further clarity would be useful for all stakeholders, accordingly the Authority is going to hold a further consultation on those matters. These are related to quantifying the overall amount of Manx Gaelic content broadcast and the status of the Manx Radio Gold service as part of the Public Service Broadcasting remit. To view the Document click here Tue, 18 Nov 2025 00:00:00 GMT https://www.cura.im/10046 Latest News & Updates https://www.cura.im/latest-news-updates/2025/nov/2825-information-notice-extension-to-consultation-on-the-introduction-of-an-essential-use-broadband-product-for-the-isle-of-man-document-2725/ Following a request to extend the deadline for submission of representations on Document 27/25 : Consultation on the Introduction of an Essential Use Broadband Product for the Isle of Man; the Authority has decided, after considering the request, to extend the consultation period until 5pm on the 11th December 2025. To view the Information Notice please click the following link. Mon, 03 Nov 2025 00:00:00 GMT https://www.cura.im/10018 Latest News & Updates https://www.cura.im/latest-news-updates/2025/oct/2725-introduction-of-an-essential-use-broadband-product-consultation/ In April 2024, a Tynwald Motion tasked the Authority with implementing measures “which would support the carrying out of essential online activity by users facing financial barriers to accessing the internet.” adding that this should be “a low-cost, basic service that can be supplied using the products which are currently available on the wholesale markets and will help prevent affordability from being a barrier to internet access.” The purpose of this consultation is to allow interested parties to comment on the Authority’s preliminary proposals on a low cost, basic service broadband product designed to meet the needs of those for whom affordability is a barrier to accessing online services (Essential Use Broadband product). To view the document please click here. Thu, 16 Oct 2025 00:00:00 GMT https://www.cura.im/10014 Latest News & Updates https://www.cura.im/latest-news-updates/2025/sep/2625-information-notice-public-service-broadcaster-psb-manx-radio-licence-extension/ The Authority has published Information Notice 26/25 confirming the extension of the Public Service Broadcaster (Manx Radio) Licence until 31 March 2026. Following responses to its recent consultation, the Authority determined that while some issues are resolved, further consultation is needed to address remaining matters. Additional time is therefore required to finalise the consultation process. To view the Information Notice please click the link here. Wed, 24 Sep 2025 00:00:00 GMT https://www.cura.im/10006 Latest News & Updates https://www.cura.im/latest-news-updates/2025/sep/2525-preliminary-relevant-market-definition/ The Communications and Utilities Regulatory Authority (“the Authority”) published a notice in April 2025 stating that it was investigating a complaint made by Bluewave Communications Limited. The Complaint alleged that e-llan Communications Limited and/or Manx Cable Company Limited were engaging in anti-competitive practices relating to providing access to the e-llan subsea fibre optic communications cable (https://www.cura.im/media/1984/20250410-information-notice.pdf 09/25). As the first stage of the Investigation, the Authority contacted industry stakeholders to determine the extent of the Relevant Market and the distribution of market power within it. Following this engagement, the Authority is today publishing its preliminary definition of the Relevant Market on the Isle of Man and its initial assessment of market power. It is now inviting representations on these preliminary findings. Once any comments have been reviewed and a final decision on the Relevant Market has been made, the Authority will be in a position to assess the allegations and issue a preliminary determination as to whether a breach of the Communications Act 2021 has occurred. The Preliminary Decision can be found by following this link. Tue, 23 Sep 2025 00:00:00 GMT https://www.cura.im/10003 Latest News & Updates https://www.cura.im/latest-news-updates/2025/sep/2425-information-notice-extension-to-consultation-period-on-the-draft-gas-economic-regulation-bill-2025-consultation-document-2025/ Following a request to extend the deadline for submission of representations on Document 20/25 : Consultation on the Draft Gas (Economic Regulation) Bill 2025; the Authority has decided, after considering the request, to extend the consultation period until 5pm on the 17th October 2025. To view the Information Notice please click the following link. Thu, 18 Sep 2025 00:00:00 GMT https://www.cura.im/10001 Latest News & Updates https://www.cura.im/latest-news-updates/2025/sep/kimmeragh-mast-maintenance-thursday-25th-september-2025/ The Communications and Utilities Authority has been notified of upcoming electrical maintenance on the Kimmeragh mast on Thursday 25th September 2025. The work is being carried out by the MUA and is expected to take place between 9am to 6pm. It is expected that the mast is to be shut down for a short period and will be reconnected to a temporary generator whilst the works take place. Further updates will be published if there are any changes to the upcoming works. Thu, 18 Sep 2025 00:00:00 GMT https://www.cura.im/9997 Latest News & Updates https://www.cura.im/latest-news-updates/2025/aug/2225-consultation-on-the-competition-strategy-2025-2028/ The Authority has published a Consultation on the Competition Strategy 2025-2028. The purpose of this document is to set out the Authority’s proposed strategy for competition regulation and the steps it will take to implement it. This will provide greater understanding to businesses when competing in markets and will help to protect consumers, by making the Authority’s priorities clear and transparent when implementing the Competition Act 2021. View the consultation on the Competition Strategy 2025-2028 document. Wed, 27 Aug 2025 00:00:00 GMT https://www.cura.im/9991 Latest News & Updates https://www.cura.im/latest-news-updates/2025/aug/2125-information-notice-extension-to-consultation-period-2025-uso-consultation/ Following a request to extend the deadline for submission of representations on Document 16/25 Universal Service Obligation Consultation Proposed Variation of Manx Telecom’s Licence Condition; the Authority has decided, after considering the request, to extend the consultation period until 5pm on the 23rd September 2025. To view the Information Notice, please click the link here. Tue, 26 Aug 2025 00:00:00 GMT https://www.cura.im/9987 Latest News & Updates https://www.cura.im/latest-news-updates/2025/aug/2025-published-consultation-on-the-draft-gas-economic-regulation-bill/ The Authority has published a consultation on the Draft Gas (Economic Regulation) Bill. The Bill provides the framework for the Authority to make regulations that will support the development of more detailed secondary legislation. It is not intended to set out a detailed or prescriptive set of measures for the Island’s gas sector, but rather to enable a more flexible and adaptable regulatory approach that can respond more efficiently to changing circumstances. The framework is intended to strengthen consumer protection and ensure effective oversight of the Island’s Gas sector. To view the document please click here. Fri, 22 Aug 2025 00:00:00 GMT https://www.cura.im/9984 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jul/1725-gas-consultation-information-notice-deadline-extension/ Following a request to extend the deadline for submission of representations on 15/25 COMMERCIAL GAS CUSTOMERS: Consultation on proposed adjustments to the regulatory framework. After considering the request, the Authority has decided to extend the consultation period until 5pm on the 5th September 2025. You can view the Information Notice here. Thu, 31 Jul 2025 00:00:00 GMT https://www.cura.im/9976 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jul/1625-proposed-variation-of-universal-service-obligation-consultation/ The Authority has published a proposal to vary Manx Telecom’s Universal Service Obligation to provide telephony services to customers that would otherwise not have access to them on terms that are equivalent to existing customers. The proposal reflects changes in the telecoms market over recent years, including developments in service and technologies. Interested Parties are invited to respond to the consultation by 5pm on the 9th September 2025. Please read 16/25: Universal Service Obligation Consultation in our publication library to view the full Consultation. Wed, 30 Jul 2025 00:00:00 GMT https://www.cura.im/9973 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jun/1525-commercial-customers-gas-tariffs-consultation/ The Authority has published its proposals for extending the current regulatory framework to include gas tariffs for large consumers; this follows the publication of Information Notice (27/24) highlighting the Authority’s concerns with the level of tariffs for Special Agreement Customers. Interested Parties are welcome to respond to the consultation by 5pm on the 5th August 2025. Please click this link to view the Consultation. Tue, 24 Jun 2025 00:00:00 GMT https://www.cura.im/9965 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jun/1425-information-notice-interim-gas-tariff-review-notice/ The Authority has published Information Notice 14/25 in respect of the mid year Gas Tariff review. The outcome of the review is that tariffs will be increasing by 5.3% with effect from 1 July 2025. The Information Notice can be found here. Fri, 20 Jun 2025 00:00:00 GMT https://www.cura.im/9963 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jun/glen-maye-electrical-mast-maintenance-20th-june-2025/ The Communications and Utilities Authority has been notified of upcoming electrical maintenance on the Glen Maye mast on June 20th 2025. The work is being carried out by the MUA and is expected to take place between 9am to 4pm. It is expected that there will be no power received on the mast during this time period. Further updates will be published if there are any changes to the works. Tue, 10 Jun 2025 00:00:00 GMT https://www.cura.im/9961 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jun/1125-response-to-fee-setting-for-broadcasting-licence-award-process-consultation/ The Communications and Utilities Regulatory Authority has today published its Response to Fee Setting for the Broadcasting Licence Award Process Consultation. To view the document click here. Mon, 02 Jun 2025 00:00:00 GMT https://www.cura.im/9956 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jun/1025-response-to-consultation-on-the-authority-s-proposal-for-a-suitable-award-process/ The Communications and Utilities Regulatory Authority has today published its Response to Consultation on the Authority’s proposals for a Suitable Award Process for Broadcasting Licences. To view the document click here. Mon, 02 Jun 2025 00:00:00 GMT https://www.cura.im/9954 Latest News & Updates https://www.cura.im/latest-news-updates/2025/apr/0925-information-notice-investigation-of-allegations-into-anti-competitive-behaviour/ The Authority received a complaint that e-llan Communications Limited and/or Manx Cable Company Limited may be engaging in anti-competitive practices. Specifically, it has been alleged that it is inappropriately restricting access to the subsea fibre optic communications cable operated by e-llan Communications Limited. The Authority will investigate the claims made in the complaint, but it is important to point out that at this stage no findings have been made in the matter. The Information Notice can be found here. Thu, 24 Apr 2025 00:00:00 GMT https://www.cura.im/9951 Latest News & Updates https://www.cura.im/latest-news-updates/2025/apr/0825-information-notice-issue-of-a-licence-to-the-psb-manx-radio/ The Communications and Utilities Regulatory Authority has today published its Information Notice 08/25 relating to the issue of a Licence to the Public Service Broadcaster (“PSB”) – Manx Radio. The notice can be found here in our Publication Library. Wed, 02 Apr 2025 00:00:00 GMT https://www.cura.im/8942 Latest News & Updates https://www.cura.im/latest-news-updates/2025/mar/press-release-copper-decommissioning/ 10th March 2025 CURA is the Communications and Utilities Regulatory Authority for the Isle of Man and we are the independent regulator for the Island’s telecoms sector. Since the introduction of the existing network over a century ago telecoms services, including voice calls and broadband, have been traditionally delivered to consumers over copper wires, however this is set to change. To ensure that your needs and protection are kept at the heart of the copper switch-off process, work has been on-going behind the scenes involving ourselves, the Department for Enterprise, the Office of Fair Trading and industry-wide service providers (BlueWave, Domicilum, Manx Telecom, Opti-Fi, Starlink, Sure and Wi-Manx). Many homes will already have various other options, such as fibre, wireless broadband, or satellite, but the process and alternative services may differ from person-to-person. Manx Telecom’s copper network will be replaced with a fibre optic network and the process of rolling out fibre is nearing completion. This means that the old copper network is being withdrawn from service; consumers who still have a copper-based service will have to switch to another service to stay connected. The entire copper network is scheduled to be switched off by 2029. The plan that has been put in place will give consumers as much notice as possible that the copper service in their area will be withdrawn and you will be contacted by your service provider to let you know exactly what will happen. The Island has been divided into 6 different Zones and each Zone will be transferred in phases. Copper withdrawal will begin in March 2025 with Zone 1 (to include Foxdale, Kirk Michael and St Johns) and Zone 2 (Andreas, Ballaugh, Bride, Jurby and Sulby). It is expected to take 12 months to complete Zones 1 and 2. Dates for Zones 3, 4, 5 and 6 will be confirmed in due course. Whilst many consumers/users have already switched away from the old copper service, and many others are preparing to, there are going to be a number of people on the Island who will need some extra support and advice during this process and we are all working hard to put this in place. If you rely on copper-dependent technology such as care devices, lift lines, alarm lines or similar systems, please contact your service provider to discuss a tailored transition plan. If you are someone who may need additional assistance, please contact CURA by telephoning us on 677022 or emailing enquiries@cura.im. Additionally, if you know somebody who may need additional assistance, please make sure they make themselves known to us. Information is also available at www.copperswitchoff.im (this website will be kept updated regularly throughout the copper switch-off process). CURA’s primary concern is that there are a number of consumers who, for varying reasons, may not have enough information and support to be aware of their future loss of telecoms services. We are working with community and third sector organisations to reach as many people as possible and will be writing to households in the near future to explain the copper switch-off process in more detail and provide independent information, support, and advice as it is needed. Mon, 10 Mar 2025 00:00:00 GMT https://www.cura.im/8938 Latest News & Updates https://www.cura.im/latest-news-updates/2025/feb/carnane-douglas-faulty-transmitter-bbc-radio-4-classic-fm-fixed/ The Authority has today been made aware that the Carnane (Douglas ) transmitter has a fault. The Authority has contacted the BBC who have advised that they are aware that the transmitter has a fault and that this is being investigated. The Authority will post further updates when available. Further Update: - The Authority has been notified that the fault has been fixed as 15.46pm (05/02/2025) Wed, 05 Feb 2025 00:00:00 GMT https://www.cura.im/8936 Latest News & Updates https://www.cura.im/latest-news-updates/2025/feb/0625-calling-line-identification-facilities-response-to-consultation-and-decision/ The Communications and Utilities Regulatory Authority has today published its Response to Consultation and Decision on Calling Line Identification Facilities. To view the document click here. Tue, 04 Feb 2025 00:00:00 GMT https://www.cura.im/8934 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jan/0525-broadcasting-licence-fee-review/ On the 31st January 2025 the Communications and Utilities Regulatory Authority published its Broadcasting Licence Award Process Consultation (04/25) and Broadcasting Licence Fee Review Consultation (05/25) These Consultations follow on from the Response to Consultation on Broadcasting Licences (22/24) published 23rd October 2024. The deadline for submitting a response to the Consultations is 14th March 2025. To view the consultation click here. Fri, 31 Jan 2025 00:00:00 GMT https://www.cura.im/8932 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jan/0425-broadcasting-licence-award-process-consultation/ On the 31st January 2025 the Communications and Utilities Regulatory Authority published its Broadcasting Licence Award Process Consultation (04/25) and Broadcasting Licence Fee Review Consultation (05/25). These Consultations follow on from the Response to Consultation on Broadcasting Licences (22/24) published 23rd October 2024. The deadline for submitting a response to the Consultations is 14th March 2025. To view the consultation please click here Fri, 31 Jan 2025 00:00:00 GMT https://www.cura.im/8930 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jan/0225-response-to-consultation-on-gas-economic-regulation-bill/ On the 17th May 2024 the Communications and Utilities Regulatory Authority (the Authority) published its Gas (Economic Regulation) Bill Consultation (12/24). The Consultation, which closed on 21st July 2024, outlined the draft principles of the Gas (Economic Regulation) Bill along with the Authority’s preliminary views on the matter. Having considered the responses received, the Authority has now published its Response to the Consultation on Gas (Economic Regulation) Bill in document 02/25. Please click this link to find out more. Fri, 24 Jan 2025 00:00:00 GMT https://www.cura.im/8921 Latest News & Updates https://www.cura.im/latest-news-updates/2025/jan/0125-public-service-broadcasting-licence-consultation/ On the 17th January 2025 the Communications and Utilities Regulatory Authority (the Authority) has published its Public Service Broadcaster Licence Consultation (01/25). The Consultation document specifically addresses the Public Service Broadcasting Licence and associated Station Format held by Manx Radio. The deadline for submitting a response to the Consultation is 28th February 2025. Please click this link to read the document. Fri, 17 Jan 2025 00:00:00 GMT https://www.cura.im/8917 Latest News & Updates https://www.cura.im/latest-news-updates/2024/dec/2824-information-notice-gas-annual-tariff-review/ The Communications and Utilities Regulatory Authority has today published its Information Notice 28/24 relating to a gas tariff review. The information notice can be found here in our publication library. Fri, 20 Dec 2024 00:00:00 GMT https://www.cura.im/8913 Latest News & Updates https://www.cura.im/latest-news-updates/2024/dec/2724-information-notice-gas-commercial-customers/ The Communications and Utilities Regulatory Authority (the Authority) has today published an Information Notice to consult on adjustments to the current regulatory framework for gas tariffs. The Information Notice (publication number 27/24) can be viewed in the Authority's publication library using the following link. Wed, 18 Dec 2024 00:00:00 GMT https://www.cura.im/8910 Latest News & Updates https://www.cura.im/latest-news-updates/2024/oct/2224-response-to-consultation-on-broadcasting-licence/ The Communications and Utilities Regulatory Authority has today published its response to the Broadcasting Licence Consultation. The response to the Consultation can be found in our publication library using this link. Wed, 23 Oct 2024 00:00:00 GMT https://www.cura.im/8899 Latest News & Updates https://www.cura.im/latest-news-updates/2024/oct/2024-summary-of-authority-s-findings-and-decision-manx-telecom-treatment-of-surebt-interconnection-request-september-2024/ The Authority has published a summary of its findings in relation to its investigation of complaints made in relation to Manx Telecom’s treatment of a request made to facilitate an Interconnection between Sure and BT. A copy of the summary can be found in the Authority's publication library: 20/24: Summary of Authority’s Findings and Decision – Manx Telecom Treatment of Sure/BT Interconnection Request (September 2024) Fri, 04 Oct 2024 00:00:00 GMT https://www.cura.im/7885 Latest News & Updates https://www.cura.im/latest-news-updates/2024/sep/glen-maye-mast-maintenance/ The Communications and Utilities Regulatory Authority has been notified of planned maintenance work on the Glen Maye mast which may affect users TV signal. The maintenance will take place between today between 9am - 5pm. Further updates will be published if there are any changes to the works. Mon, 09 Sep 2024 00:00:00 GMT https://www.cura.im/7878 Latest News & Updates https://www.cura.im/latest-news-updates/2024/sep/1924-spectrum-call-for-expressions-of-interest/ The Authority has issued a call for Expressions of Interest by parties for radio frequency spectrum for the purpose of providing electronic communications network and electronic communication services and associated facilities. The Call for Expressions of Interest is the initial step taken by the Authority to ascertain the level and nature of the demand. The deadline to submit interest is Tuesday 1st October 2024. To read more information and how to register interest please click this link. Wed, 04 Sep 2024 00:00:00 GMT https://www.cura.im/7876 Latest News & Updates https://www.cura.im/latest-news-updates/2024/sep/1824-information-notice-universal-service-obligations-review/ The Authority has published Information Notice 18/24 regarding its intentions to review the Universal Service Obligation in the Isle of Man's telecom market. It is the intention of the Authority that the review will be in the form of a public Consultation. The review is expected to commence in Q1 of 2025. To read more about the Authority's intentions please click this link. Wed, 04 Sep 2024 00:00:00 GMT https://www.cura.im/7874 Latest News & Updates https://www.cura.im/latest-news-updates/2024/aug/1624-cli-information-notice-deadline-extension/ The Communications and Utilities Regulatory Authority (the Authority) has today published Information Notice 16/24 in regards to a deadline extension of the CLI Consultation. The deadline for submitting a response to the Consultation has been extended to 25th August 2024. Please click this link to read the Information Notice Mon, 05 Aug 2024 00:00:00 GMT https://www.cura.im/6854 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jul/planned-mast-maintenance-douglas-laxey-and-port-st-mary-15th-july-2024-26th-july-2024/ The Communications and Utilities Regulatory Authority has been notified of planned maintenance work on the Douglas, Port St Mary and Laxey masts which may affect users TV/Radio signal. The scheduled maintenance will take place between 10am to 4pm beginning on 15th July 2024 with an estimated completion of 26th July 2024. Further updates will be published if there are any changes to the works. Mon, 08 Jul 2024 00:00:00 GMT https://www.cura.im/6850 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jul/1424-cli-consultation/ The Communications and Utilities Regulatory Authority (the Authority) has today published its CLI Consultation. The deadline for submitting a response to the Consultation is Friday 9th August 2024. Please click this link to read the document Tue, 02 Jul 2024 00:00:00 GMT https://www.cura.im/6848 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jun/1324-gas-tariff-interim-review/ The Authority has today issued Information Notice 13/24 in respect of the mid year Gas Tariff review. The information notice can be viewed by following this link. Tue, 18 Jun 2024 00:00:00 GMT https://www.cura.im/6842 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jun/emergency-douglas-mast-maintenance-fault-on-transmitter-update/ Update as of Monday 10th June 2024 - The emergency repairs have been completed. The Communications and Utilities Regulatory Authority has been notified of planned emergency maintenance work on the Douglas mast which may affect users TV/Radio signal. The emergency maintenance will take place between 10am to 4pm beginning on 4th June 2024 with an estimated completion of 14th June 2024. The maintenance is to replace a broken part on the transmitter. Further updates will be published if there are any changes to the works Mon, 03 Jun 2024 00:00:00 GMT https://www.cura.im/6838 Latest News & Updates https://www.cura.im/latest-news-updates/2024/may/1224-gas-economic-regulation-bill-consultation/ The Communications and Utilities Regulatory Authority (the Authority) has published its Gas (Economic Regulation) Bill Consultation. The deadline for submitting a response to the Consultation is July 21st 2024. Please click this link to read the document. Fri, 17 May 2024 00:00:00 GMT https://www.cura.im/6837 Latest News & Updates https://www.cura.im/latest-news-updates/2024/may/electrical-maintenance-on-tv-masts-20th-may-2024-to-31st-may-2024/ The Communications and Utilities Regulatory Authority has been notified of planned essential electrical maintenance work on the television masts at Glen Maye, Jurby and Douglas which may affect some viewers' television reception. The planned maintenance will take place between 9am - 5pm between 20th May 2024 and 31st May 2024. Further updates will be published if there are any changes to the works Thu, 16 May 2024 00:00:00 GMT https://www.cura.im/6834 Latest News & Updates https://www.cura.im/latest-news-updates/2024/may/information-notice-gas-tariff-clarification/ Following the recent publication of information concerning gas tariffs, the Communications and Utilities Regulatory Authority (the Authority) has published an Information Notice to provide clarification and reassurance to consumers. The Information Notice (publication number 10/24) can be viewed in the Authority's publication library using the following link. Fri, 10 May 2024 00:00:00 GMT https://www.cura.im/6832 Latest News & Updates https://www.cura.im/latest-news-updates/2024/apr/0924-notice-of-findings-network-incidents-january-2024/ The Communications and Utilities Regulatory Authority (the Authority) has completed its enquiries into network incidents that occurred in January 2024. The Authority found that on these occasions Manx Telecom did not breach its regulatory obligations and no further investigation is required. While no breach was found to have occurred, the Authority would expect Manx Telecom to proactively audit its network to ensure that alarms are configured for the relevant elements of its network. The Authority would also expect Manx Telecom to satisfy itself that automatic failover systems to rectify faults are periodically assessed for effectiveness. Full details of the Authority’s findings in relation to the network incidents that occurred in January 2024 can be found in the Authority’s Notice of Findings (publication number 09/24), which can be viewed using this link. Fri, 26 Apr 2024 00:00:00 GMT https://www.cura.im/6830 Latest News & Updates https://www.cura.im/latest-news-updates/2024/apr/0824-investigation-into-manx-telecom-s-alleged-non-compliance-with-universal-service-obligations-for-the-provision-of-telephony-services-and-associated-tariffs/ The Communications and Utilities Regulatory Authority (the Authority) has opened an investigation into Manx Telecom’s alleged non-compliance with its Universal Service Obligations for the provision of telephony services and associated tariffs. Manx Telecom has Universal Service obligations (USO) to uphold, which not only ensure that Manx consumers can have access to telephony services regardless of which communications provider they subscribe to for other services, but also ensure that all consumers pay fair, uniform prices for their service. The Authority has formally requested that Manx Telecom provide further information in connection with this investigation and will issue a further notice regarding the investigation and its findings in due course. Further information can be found in Information Notice 08/24 which can be viewed using this link. Thu, 11 Apr 2024 00:00:00 GMT https://www.cura.im/6827 Latest News & Updates https://www.cura.im/latest-news-updates/2024/apr/broadcasting-licence-consultation/ The Communications and Utilities Regulatory Authority (the Authority) has published its Broadcasting Licence Consultation. To read the document please click this link. Tue, 02 Apr 2024 00:00:00 GMT https://www.cura.im/6824 Latest News & Updates https://www.cura.im/latest-news-updates/2024/feb/direction-to-manx-telecom-to-fulfil-access-request/ On the 31st January 2024 the Communications and Utilities Regulatory Authority (the Authority) issued a Direction to Manx Telecom Limited (Manx Telecom) requiring it to fulfil its regulatory obligations in respect of an Access Request from Sure (Isle of Man) Limited to enable interconnection with BT's sub-sea cable, which terminates in Manx Telecom's premises. Manx Telecom has further been Directed to conclude the implementation of the Access Request as soon as possible and in any case no later than 3 months from the 31st January 2024. The full Direction (Publication Number 03/24), which includes the Authority's consideration of this matter, is located in the Authority's publication library. To read the full Direction please click this link. Thu, 08 Feb 2024 00:00:00 GMT https://www.cura.im/6807 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jan/electrical-mast-maintenance-beary-park-16th-january-2024/ The Communications and Utilities Regulatory Authority has been notified of planned essential electrical maintenance work to the television mast in Beary Park. Due to the work being undertaken the mast will be subject to a complete shutdown. The planned maintenance is expected to take place between 9am - 4pm on Tuesday 16th January 2024. Further updates will be published if there are any changes to the works Thu, 11 Jan 2024 00:00:00 GMT https://www.cura.im/6801 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jan/0124-manx-telecom-proposal-notice-direction-to-fulfil-access-request/ The Communications and Utilities Regulatory Authority has proposed to issue a Direction to Manx Telecom requiring it to fulfil its obligations in respect of an access request. The Proposed Notice 01/24 is located in our publication library. To read the notice please click this link. Tue, 09 Jan 2024 00:00:00 GMT https://www.cura.im/6797 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jan/tv-mast-maintenance-jurby-kimmeragh-and-laxey/ The Communications and Utilities Regulatory Authority has been notified of planned essential electrical maintenance work to the television masts to the Laxey, Jurby and Kimmeragh masts which may affect some viewers' television reception. The planned maintenance will take place between 9am - 5pm on Tuesday 9th January 2024 and Friday 19th January 2024. Further updates will be published if there are any changes to the works Tue, 09 Jan 2024 00:00:00 GMT https://www.cura.im/6795 Latest News & Updates https://www.cura.im/latest-news-updates/2024/jan/2023-broadcasting-survey-report-analysis-and-findings/ In 2023, CURA conducted market research to gather information from both consumers and business to assess the current engagement with local broadcasting and methods of consuming this media. A second objective was to understand listeners’ attitudes towards, and expectations of, local radio. The Business survey was to provide insight behind business advertising on local radio. Following the collation of data and responses received CURA has produced a Local Broadcasting Report - Survey analysis and findings. The raw data for both surveys will be published on CURA’s website early next week. You can view our report by clicking the link. Fri, 05 Jan 2024 00:00:00 GMT https://www.cura.im/6792 Latest News & Updates https://www.cura.im/latest-news-updates/2023/dec/2723-information-notice-for-gas-tariff-implementation/ The Authority has today issued Information Notice 27/23 in respect of the Gas Tariff Implementation date. This can be viewed following this link. Thu, 28 Dec 2023 00:00:00 GMT https://www.cura.im/6788 Latest News & Updates https://www.cura.im/latest-news-updates/2023/dec/2523-response-to-consultation-cost-of-debt-and-working-capital-allowance-for-the-gas-sector/ The Communications and Utilities Regulatory Authority has today published its response to the Cost of Debt and Working Capital Allowance for the Gas Sector Consultation. The response to the Consultation can be found in our publication library using this link. Thu, 21 Dec 2023 00:00:00 GMT https://www.cura.im/6778 Latest News & Updates https://www.cura.im/latest-news-updates/2023/dec/2623-information-notice-december-2023-gas-tariff-review/ The Communications and Utilities Regulatory Authority has today published its Information Notice 26/23 relating to a gas tariff review. The information notice can be found in our publication library using this link. Thu, 21 Dec 2023 00:00:00 GMT https://www.cura.im/6777 Latest News & Updates https://www.cura.im/latest-news-updates/2023/dec/tv-mast-foxdale-and-beary-park-no-power-resolved-1554pm/ The Authority has been made aware that there is currently no power at the Foxdale and Beary Park masts due to Manx Utilities undergoing some maintenance works. The Authority has been advised that Manx Utilities will have finished this work approx 3pm today and the power restored ( Wednesday 20th December 2023). If viewers continue to experience problems with their picture then please contact the Authority directly on 01624 677022. Update :- The Authority have been advised that Manx Utilities have finished their emergency works and that the power has been restored to the Beary Park and Foxdale mast. Wed, 20 Dec 2023 00:00:00 GMT https://www.cura.im/6774 Latest News & Updates https://www.cura.im/latest-news-updates/2023/dec/beary-park-mast-technical-issues-on-12th-december-2023-resolved-19th-december-2023/ The Authority has been made aware that some channels may not be working for viewers. We have investigated this matter and have been made aware that there is an ongoing issue with the transmitter in Beary Park. The Authority is unable to provide a time frame as to when the fault will be fixed. The Authority will provide a further update in due course. Update - 15th December 2023 The Authority as been made aware that the fault with the Beary Park mast has reoccurred and therefore is an ongoing issue. Arqiva have advised that the transmitter is in need of a part and this is now on the way to the Isle of Man. Unfortunately we are unable to provide a timescale to when the mast will be fixed. The Authority will provide further updates in due course. Further update - 19th December 2023 The Authority has today been made aware that the fault with the Beary Park mast has today been resolved. If anyone continues to experience issues with their picture please contact the Authority on 01624 677022. Tue, 12 Dec 2023 00:00:00 GMT https://www.cura.im/6773 Latest News & Updates https://www.cura.im/latest-news-updates/2023/dec/2423-information-notice-final-position-copper-withdrawal/ The Communications and Utilities Regulatory Authority (the Authority) has today published Information Notice 24/23 in regards to our final position on the withdrawal of Copper services. You can read the Information Notice by clicking this link. Fri, 08 Dec 2023 00:00:00 GMT https://www.cura.im/6771 Latest News & Updates https://www.cura.im/latest-news-updates/2023/oct/tv-mast-maintenance-union-mills/ The Communications and Utilities Regulatory Authority has been notified of planned essential electrical maintenance work to the television masts to the Union Mills mast which may affect some viewers' television reception. The planned maintenance will take place between 9am - 5pm on Monday 6th November 2023. It is expected that the mast will be shut down between 1 and 5 hours. We have been informed that this work is not subject to the weather. Further updates will be published if there are any changes to the works. Mon, 30 Oct 2023 00:00:00 GMT https://www.cura.im/6762 Latest News & Updates https://www.cura.im/latest-news-updates/2023/sep/information-notice-faq-gas-consultation/ The Communications and Utilities Regulatory Authority (the Authority) has today published an information notice (22/23) responding to some of the queries that have been circulating regarding the current Consultation on the cost of Debt and Working Capital for the Gas sector. Click this link to read the information notice Tue, 26 Sep 2023 00:00:00 GMT https://www.cura.im/6760 Latest News & Updates https://www.cura.im/latest-news-updates/2023/sep/tv-mast-maintenance-douglas-port-st-mary/ The Communications and Utilities Regulatory Authority has been notified of planned essential maintenance work to the television masts to the Douglas and Port St Mary mast which may affect some viewers' television reception. The planned maintenance will take place between 9am - 5pm on Monday 2nd October 2023 and is expected to finish on Friday 6th October 2023. We have been informed that this work is not subject to the weather. Further updates will be published if there are any changes to the works. Fri, 22 Sep 2023 00:00:00 GMT https://www.cura.im/6758 Latest News & Updates https://www.cura.im/latest-news-updates/2023/sep/consultation-on-the-cost-of-debt-working-capital-for-gas-sector/ The Communications and Utilities Regulatory Authority (the Authority) has today published its Consultation on the cost of debt and working capital for the Gas sector. Link to Consultation on the Cost of Debt & Working Capital for Gas Sector document. Thu, 14 Sep 2023 00:00:00 GMT https://www.cura.im/6755 Latest News & Updates https://www.cura.im/latest-news-updates/2023/sep/2023-information-notice-mandatory-withdrawal-of-copper-services-in-trial-areas/ The Communications and Utilities Regulatory Authority (the Authority) recently received a number of questions in relation to the mandatory withdrawal of copper services from new supply in certain trial areas. In response to the questions raised we have issued an Information Notice (publication number 20/23), which details the Authority's considered response. You can read the information notice by clicking this link. Tue, 12 Sep 2023 00:00:00 GMT https://www.cura.im/6752 Latest News & Updates https://www.cura.im/latest-news-updates/2023/aug/television-mast-maintenance-14th-august-1st-september-2023/ The Communications and Utilities Regulatory Authority has been notified that there will be some maintenance work conducted on several masts across the island between 14th August -1st September. Please expect some disruption to viewing. The planned maintenance will take place between 10am - 4pm between 14th August -25th August 2023 at the following locations:- Kimmeragh Douglas Port St Mary Ramsey Foxdale Union Mills Glen Maye In addition - further maintenance will take place between 21st August and 1st September 2023 during 9am-5pm at the following locations: Douglas Port St Mary Further updates will be published if there are any changes to the works. Thu, 10 Aug 2023 00:00:00 GMT https://www.cura.im/6742 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jul/update-bbc-radio-stations-in-the-iom-technical-issues-on-21st-july-2023/ Further to our previous post regarding a loss of service on BBC radio stations. Service has been resumed and stations should now be operational. Should anyone be experiencing problems please contact the Authority directly on 677022, or by emailing enquiries@cura.im Fri, 21 Jul 2023 00:00:00 GMT https://www.cura.im/6740 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jul/bbc-radio-stations-in-the-iom-technical-issues-on-21st-july-2023/ The Authority has been made aware that BBC Radio Channels may not be working for listeners. We have investigated this matter and have been made aware that there is an ongoing issue with the main transmitter located in Sansdale, Cumbria. Unfortunately, the BBC's back up transmitter has also failed. The main (and back up) transmitters are currently being examined by the local electricity board. The Authority is unable to provide a time as to when the faults will be fixed, and normal service resumed. In the meantime Manx Radio, 3FM and Energy FM radio stations are all currently operational as is BBC Sounds. The Authority will provide a further update in due course. Fri, 21 Jul 2023 00:00:00 GMT https://www.cura.im/6739 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jul/1623-summary-of-authoritys-decision-manx-radio-broadcast/ The Authority has today published a Decision in relation to a broadcast on Manx Radio which aired on 29th June 2022. Click this link to read about the Decision Mon, 03 Jul 2023 00:00:00 GMT https://www.cura.im/6737 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jun/1523-information-notice-gas-tariff-review-query/ The Communications and Utilities Regulatory Authority has today received a query regarding how a gas tariff is assessed. In response to the query we have issued an information notice 15/23 detailing the considerations that are taken into account during this process. You can read the information notice by clicking this link. Thu, 15 Jun 2023 00:00:00 GMT https://www.cura.im/6732 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jun/1423-gas-tariff-review-update/ The Communications and Utilities Regulatory Authority has today published its Information Notice 14/23 relating to its decision on the gas tariff review. Information Notice 14/23 can read by clicking the link. Thu, 15 Jun 2023 00:00:00 GMT https://www.cura.im/6730 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jun/ongoing-problem-with-television-mast-signal-glen-maye-resolved/ Further to our previous post dated 7th June 2023, The Communications and Utilities Regulatory Authority has today been notified that their is an ongoing problem with the mast in Glen Maye which is continuing to affect viewers in the area. We have been advised that this matter is being investigated as a matter of urgency. The Authority will issue a further update once we receive notification that the problem has been resolved. Click this link to read the original post. UPDATE: Further to our post this morning we have been advised that the issue has now been resolved. Should anyone in the Glen Maye area be still experiencing problems please contact CURA directly on 677022. Tue, 13 Jun 2023 00:00:00 GMT https://www.cura.im/6728 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jun/emergency-television-mast-works-12th-june-2023-at-glen-maye/ The Communications and Utilities Regulatory Authority has been notified of emergency maintenance work to the television mast at Glen Maye due to a transmitter fault. This will affect the reception on your television for a short time. Please note that it is expected there will be a shutdown which will affect viewing for up to an hour. The planned maintenance will take place between 10am - 4pm on 12th June 2023. Further updates will be published if there are any changes to the works. Wed, 07 Jun 2023 00:00:00 GMT https://www.cura.im/6726 Latest News & Updates https://www.cura.im/latest-news-updates/2023/may/1123-information-notice-interim-gas-tariff-review/ The Communications and Utilities Regulatory Authority has today published its Information Notice 11/23 relating to an interim gas tariff review. The Information Notice can be found here in our publication library. Wed, 31 May 2023 00:00:00 GMT https://www.cura.im/6724 Latest News & Updates https://www.cura.im/latest-news-updates/2023/may/1023-response-to-consultation-modern-interface-leased-lines-markets-remedies-review/ The Authority has today published it's Response to Modern Interface Leased Lines Markets - Remedies Review (10/23) Click this link to read the Response to Consultation Thu, 18 May 2023 00:00:00 GMT https://www.cura.im/6719 Latest News & Updates https://www.cura.im/latest-news-updates/2023/may/information-notice-0923-extension-to-respond-to-competition-investigation-guidelines-consultation-0423/ The Communications and Utilities Regulatory Authority (the Authority) has received a formal request for a 10 day extension to respond to the Competition Investigation Guidelines Consultation (Publication Number 04/23) and, having considered the facts that were set out in the request, the Authority has decided to grant the requested extension to the consultation period in this instance. Link to the full Information Notice . The revised date for responses to this consultation is Friday 19th May 2023. Fri, 05 May 2023 00:00:00 GMT https://www.cura.im/6707 Latest News & Updates https://www.cura.im/latest-news-updates/2023/apr/dab-test-and-trial-licence/ Following an approach from Manx Radio to test DAB on the Isle of Man the Authority has issued a Radio Multiplex Test And Trial licence which contains the conditions for this trial. 3FM and Energy FM may also take part in this trial. For further details please see the Information Notice (05/23) and the Test and Trial Licence (06/23). Link - 05/23 Information Notice Link - 06/23 Test and Trial Licence Wed, 12 Apr 2023 00:00:00 GMT https://www.cura.im/6702 Latest News & Updates https://www.cura.im/latest-news-updates/2023/mar/0423-competition-investigation-guidelines-consultation/ The Communications and Utilities Regulatory Authority (the Authority) has today published its Competition Investigation Guidelines Consultation in relation to a Competition Assessment in the telecommunications sector. Link to Competition Investigation Guidelines Consultation document Tue, 28 Mar 2023 00:00:00 GMT https://www.cura.im/6695 Latest News & Updates https://www.cura.im/latest-news-updates/2023/mar/0323-commercial-broadcasting-licence-extension-decision-paper-3fm-and-energy-fm/ The Communications and Utilities Authority (the Authority) has today issued Decision Paper 03/23 regarding the extension of the Commercial Broadcasting Licences held by 3FM and Energy FM respectively. You can read the Decision Paper 03/23 and Information Notice 03/23 following the links provided underneath. Link - Decision Paper 03/23. Link - Information Notice 03/23. Fri, 24 Mar 2023 00:00:00 GMT https://www.cura.im/6690 Latest News & Updates https://www.cura.im/latest-news-updates/2023/mar/0323-information-notice-commercial-broadcasting-licence-extension-3fm-and-energy-fm/ The Communications and Utilities Authority (the Authority) has today issued an Information Notice 03/23 regarding the extension of the Commercial Broadcasting Licences held by 3FM and Energy FM respectively. You can read the Decision Paper 03/23 and Information Notice 03/23 following the links provided underneath. Link - Decision Paper 03/23. Link - Information Notice 03/23. Fri, 24 Mar 2023 00:00:00 GMT https://www.cura.im/6689 Latest News & Updates https://www.cura.im/latest-news-updates/2023/mar/planned-television-maintenance-beary-park/ The Communications and Utilities Regulatory Authority has been notified of planned essential maintenance work to the television masts to the Beary Park mast which may affect some viewers' television reception. The planned maintenance will take place between 9am - 5pm on 27th March 2023 and is expected to finish on 31st March 2023. We have been informed that this work is not subject to the weather. Further updates will be published if there are any changes to the works. Fri, 10 Mar 2023 00:00:00 GMT https://www.cura.im/6687 Latest News & Updates https://www.cura.im/latest-news-updates/2023/feb/0223-gas-tariff-information-notice-update/ Following a triggered review of gas tariffs on 20th January 2023, the Communications and Utilities Regulatory Authority has now concluded its review. Further details of the review and the subsequent conclusion can be found in Information Notice 02/23. The latest information notice can be found in the publication library. You can find Information Notice 02/23 following this link . Wed, 15 Feb 2023 00:00:00 GMT https://www.cura.im/6685 Latest News & Updates https://www.cura.im/latest-news-updates/2023/feb/planned-tv-mast-works-port-st-mary-and-douglas/ The Communications and Utilities Regulatory Authority has been notified of planned essential maintenance work to the television masts to the Douglas and Port St Mary masts which may affect some viewers' television reception for up to 2 minutes. The planned maintenance will take place between 9am - 5pm on 28th February 2023 and is expected to finish on 2nd March 2023. We have been informed that this work is not subject to the weather. Further updates will be published if there are any changes to the works. Wed, 15 Feb 2023 00:00:00 GMT https://www.cura.im/5685 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jan/0123-information-notice-gas-tariff-review/ The Communications and Utilities Regulatory Authority has today published its Information Notice 01/23 relating to a gas tariff review. The information notice can be found here in our publication library. Fri, 20 Jan 2023 00:00:00 GMT https://www.cura.im/5684 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jan/update-planned-television-mast-works/ The Communications and Utilities Regulatory Authority has been notified of planned essential maintenance work to the television masts across the island which may affect some viewers' television reception for up to 2 minutes. The works will take place on the following masts: Beary Park (Peel) Jurby Port St Mary Foxdale Laxey Glen Maye Kimmeragh - Bride Ramsey Tree Mast Douglas The planned maintenance will take place between 9am - 5pm on 30th January 2023 and is expected to finish on 3rd February 2023. We have been informed that this work is not subject to the weather. Further updates will be published if there are any changes to the works. Wed, 11 Jan 2023 00:00:00 GMT https://www.cura.im/4683 Latest News & Updates https://www.cura.im/latest-news-updates/2023/jan/planned-television-mast-work-port-st-mary-douglas/ The Communications and Utilities Regulatory Authority has been notified of planned essential maintenance work to the television masts in Port St Mary and Douglas which may affect some viewers' television reception for up to 2 minutes. The planned maintenance is taking place between 9am - 5pm on 30th January 2023 and is expected to finish on 3rd February 2023. We have been informed that this work is not subject to the weather. Further updates will be published if there are any changes to the works. Mon, 09 Jan 2023 00:00:00 GMT https://www.cura.im/4674