Latest News & Updates
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Television Reception - 31st August 2022
Wednesday, August 31, 2022
ConsumerViewers in the South of the Island have been experiencing issues with their television reception recently.
An engineer has attended the Port St Mary site and carried out works which appear to have resolved the issues.
Any viewers still experiencing problems are asked to get in touch and let us know.
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Port St Mary Television Reception - 26th August
Friday, August 26, 2022
ConsumerThe Authority is aware that households in the south of the Island may be experiencing issues with television reception.
A receiver fault has been identified at the Port St Mary transmitter which is likely to be affecting ITV channels, but also other services such as BBC.
An engineer is due to attend the site over the next couple of days.
We would like to take this opportunity to thank viewers for their continued patience while this matter is resolved.
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News Release: Increase in Gas Tariffs
Thursday, August 4, 2022
ConsumerIn line with the Gas (Tariff Fixing) (Parameters) Regulations 2022, the Authority began an interim review of gas tariffs at the beginning of June based on information provided by Manx Gas. While changes were not warranted at that time, the market has been exceptionally volatile since then. The Authority felt it would be prudent to keep this review of tariffs open to try and gain a clearer picture of the forward prices for winter 2022.
Since the review commenced there has been a significant increase in forward gas commodity prices, with current prices for winter 2022 being significantly higher than those assumed when the tariffs were set in March of this year. Wholesale prices have increased considerably in recent weeks spurred by Russia reducing the flow of natural gas to Europe. The prices have gone from an average of approximately 250p per therm at the beginning of June to 460p per therm currently, which equates to wholesale prices of 8.5p/unit and 15.7p/unit respectively.
Although Manx Gas is now setting its own tariffs, these tariffs must be provided to the Authority in advance. Manx Gas submitted new data on the proposed tariffs to the Authority on Monday. The Authority has reviewed the data submitt…
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Summary of Preliminary Decision – Manx Telecom Retail Price Increase (June 2022)
Thursday, August 4, 2022
ConsumerThe Authority has today published a Summary of the Authority’s Preliminary Decision following an investigation in to Manx Telecom’s retail price increase introduced in June 2022.
Further details can be found here in the Publication Library.
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Planned Work at Jurby
Monday, August 1, 2022
ConsumerThe Communications and Utilities Regulatory Authority has been notified of planned essential maintenance work to the mast in Jurby, which may affect some viewers' television reception, particularly when watching Channel 4.
Planned maintenance is taking place from 1st until 5th August 2022. We have been informed that this work will not be carried out over weekend periods.
Further updates and advice will be provided in the Latest News section of this website as they become available.
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Continued Issues with Port St Mary Transmitter
Wednesday, July 20, 2022
ConsumerThe Communications and Utilities Regulatory Authority is receiving reports that some viewers in the south of the Island are still experiencing television reception issues.
The cause of these issues is currently being investigated and further updates will be provided in the Latest News section of this website as they become available.
We would like to take this opportunity to thank viewers for their continued patience while this matter is resolved.
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Publication of the Authority's Work Plan 2022-23
Tuesday, July 19, 2022
ConsumerThe Authority has published its Annual Work Plan for 2022-23.
The document is available to view here.
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Update: Issues with Port St Mary Transmitter Resolved
Tuesday, June 21, 2022
ConsumerThe Communications and Utilities Regulatory Authority has been advised by the mast operator that the issue which was causing poor TV reception for some viewers in the south of the Island has now been identified and resolved. Normal service has resumed.
We would like to take this opportunity to thank viewers for their patience while this matter was resolved.
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Update: Issues with Port St Mary Transmitter
Monday, June 20, 2022
ConsumerThe Communications and Utilities Regulatory Authority is receiving reports that some viewers in the south of the Island are still experiencing television reception issues.
The mast operator has confirmed that engineers are working to resolve this issue and that normal service will resume as soon as possible.
We would like to take this opportunity to thank viewers for their continued patience while this matter is resolved.
Further updates will be provided in the Latest News section of this website as they become available.
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Issues with Port St Mary Transmitter Resolved
Tuesday, June 14, 2022
ConsumerThe Communications and Utilities Regulatory Authority has today been advised that the essential maintenance work planned for the Port St Mary transmitter (scheduled to be completed by 23rd May 2022) has now been completed successfully and normal viewing has been restored.
We would like to take this opportunity to thank viewers for their patience while this matter was resolved.